February 28, 2021 Service Pack

The following Service Pack versions were released:

Versions (Sensor and Server)

20.1.441

The tables below describe the enhancements, fixed issues, and changes included in each version.

  • The Versions column indicates the versions that include the fix.

  • The Required Update column indicates if the fix requires sensor/server update.

IMPORTANT: If you want to upgrade your servers to this version, we recommend that you upgrade all components - Registration server, Detection servers, and WebApp server - to this version.

Enhancements

Issue

Area

Description

Versions

Required Update

Sensor OS

CYBR-39290

Mac AV

Mac AV is now supported on machines running macOS Big Sur.

Note: Support for Mac AV Catalina and Big Sur are within the same sensor installer file. To enable Mac AV for Big Sur, we recommend upgrading the sensor first, followed by upgrading macOS.

20.1.441

Sensor

macOS

CYBR-38820

OS Support

The Cybereason platform now supports sensors running on Apple Silicon Macs (ARM-based). Sensors running on Apple Silicon Macs require the Rosetta 2 emulator in order to run. For more information, see the Apple documentation.

Apple Silicon Mac native will be supported in future versions. For more details, contact Customer Success.

20.1.441

Sensor and Server

macOS

CYBR-39853

Sensor Management

For sensors on machines running macOS Big Sur, on the System > Sensors screen, the OS version column now displays Big Sur 11.

20.1.441

Sensor and Server

macOS

CYBR-39478

User Management

The platform created a default user with the username admin@cybereason.com. This user is no longer visible on the Users screen, however it can still be used to access the platform.

20.1.441

Server

N/A

CYBR-38063

User Management

Two Factor Authentication (2FA) follows the User lockout policy set for the environment (in the Settings > Password Policy screen). For example, if the User lockout policy is set to three failed log in attempts, if a user enters the wrong 2FA code three times, they are locked out of the platform. For more information on how to unlock the locked out user, see here.

20.1.441

Server

N/A

Fixed issues

Issue

Area

Description

Versions

Required Update

Sensor OS

CYBR-10296

Collection

On Linux machines running CentOS 7, details on the machine’s disk space were not reported correctly. This issue has been resolved.

20.1.441

Sensor

Linux

CYBR-33627

Collection

For sensors running on Linux machines, in the Investigation screen, when you created a query and selectd the Machine element, the disk information under the Device Properties element was incorrect. This issue has been resolved.

20.1.441

Sensor

Linux

CYBR-29952

Detection

If an executable with Japanese characters caused a Malop and was quarantined, if the executable was unquarantined, the response history entry was incorrectly marked as Failed. This issue has been resolved.

20.1.441

Sensor

All

CYBR-39039

NGAV

If Behavioral document protection is enabled, a false positive alert was created when a new empty Rich Text Format (RFT) file was created. This issue has been resolved.

20.1.441

Sensor

Windows

CYBR-39858

Sensor Management

For Cybereason platforms deployed on Oracle Cloud Infrastructure, on the System > Overview screen, no new sensor installer files were visible. This issue has been resolved.

20.1.441

Server

N/A

CYBR-38756

Sensor Management

For sensors on machines running macOS Big Sur, the incorrect OS version was written to the sensor logs and sent to the server. This issue has been resolved.

20.1.441

Sensor

macOS

CYBR-39145

User Management

If you tried to log into the Cybereason platform with a user name but no password, the login request was denied and you were redirected to a white screen and not back to the Logon screen. This issue has been resolved.

20.1.441

Server

N/A

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